Privacy Policy

At Dumbles Forest School, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with us.
Who We Are
Dumbles forest school is operated by Ashby Castle Day Nursery and Pre-preparatory School. Dumbles forest school is an outdoor education provider focused on nature-based learning experiences for children. Our website provides information about our programs, booking options, contact details, and updates.
Information We Collect
We may collect the following types of personal information through our website:
Contact Information: Name, email address, phone number, postal address (e.g., via contact forms or enquiries).
Booking Details: Information necessary to book a session, including child’s name, age, emergency contacts, allergies, and medical conditions.
Website Usage Data: IP address, browser type, pages visited, time spent, and other analytical data collected via cookies and similar technologies.
Newsletter Subscription: Email address and preferences when you opt in to receive updates.We do not knowingly collect information from children under 13 without parental consent.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your enquires or messages.
To process and manage bookings and attendance.
To send newsletters or updates (if you’ve opted in).
To improve our website and services.
To comply with legal obligations.
Legal Bases for Processing
Our legal bases for processing your information include:
Consent – for email marketing or collecting sensitive data for child bookings.
Contractual necessity – to deliver services you request or book.
Legal obligation – to meet safeguarding or health/safety requirements.
Legitimate interests – for general communication, improvement of services, and ensuring site security.
Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties only when necessary:
Service providers (e.g., online booking platforms or payment processors)Emergency services or medical personnel (in the event of an incident)Legal or regulatory authorities (as required by law)
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
Data Security
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. This includes secure servers, encryption where appropriate, and limited access to personal data.
Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for safeguarding or tax purposes).
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (where applicable)Object to certain types of processing
Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the details below.
First Contact Team,
Information Commissioner's Office
Wycliffe House,
Water Lane,
Wilmslow
SK9 5AF
Cookies
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings. For more information, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and post the updated version on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Dumbles Forest School
rachael.shaw@acnursery.co.uk
Dumbles Forest School   Red Fox Wood   Willesley Woodside. Ashby De La Zouch   DE12 6DP
01530 415541